What does a new website cost?

It depends on a few variables: number of pages, content, and level of functionality. Please check our website plans for pricing and details

What website technology platforms do you work with?

Our basic website maintenance services are for the WordPress content management system. We also have experience working with CMS applications and we frequently connect WordPress to external marketing and sales platforms.

Will I be able to edit my website content?

Yes! It's your site; you should be able to make changes to the text, images, and more. WordPress has always been about making managing a website accessible to everyone; you shouldn't need to be a coder to expand your site. As much as possible, we build the site in such a way that you won't need to call us to make changes for you. Need training? We can train your team to use WordPress and are always available if you get stuck.

Do you work with agencies?

Absolutely! We currently work with many Niche Marketing, SEO and Design companies. We don't mind being a behind the scenes powerhouse for your website projects. If you need designers, developers, maintenance and even server management for your customers, contact us to schedule a call and see how we can help!

What kind of businesses and organizations do you work with?

We work with a diverse set of clients—from small to mid-sized businesses to educational institutions and non profit organizations —all looking to connect with audiences in a research-based sales cycle. We’ve built our team and processes to adapt to the specific needs of individual clients and projects, but we provide the most value to organizations looking for an ongoing strategic partnership.

Is email included with my website?

We do not include email with our hosting plans. Though it is possible to send email through many web servers, it's unreliable and now considered bad practice to do so. This often leads to emails getting marked as spam, or simply never being delivered. Hardly the qualities you'd want out of your email, right? I strongly recommend going with a dedicated email provider that will allow you to have custom branded email addresses and ensure deliverability. Inboxes like Google WorkSpace (formerly G-Suite) and Outlook typically cost between $3 and $6 per inbox, per month — which you would pay directly to the service provider.

Does my website require any disclosures, privacy policies, terms of service or accessibility?

The answer is Yes! Nearly every website on the internet requires at least one (if not all) of these items. What your website needs will be unique to your website’s functionality and any applicable laws and jurisdictions. Before your website is launched, we’ll address your needs for legal policies and I can help you get the appropriate policies in place or put you in contact with a company who can. You will have the choice of foregoing these policies, but we will require a signed waiver acknowledging that you've been informed and absolving us of any and all liability. It’s that important.

What happens if I need to change the scope of our project before it’s finished?

We'll do our best to scope your project based on our conversations, your goals, and our experience — but it’s impossible to foresee every possibility for your project this early in the process. It’s not uncommon for us to realize that we need to make changes to the scope or deliverables of your project after we get started — it happens! Any and all changes to the scope or deliverables of your project will require a change request and an updated quote. This is why we include a Change Budget in the Proposal of Services. Your change of scope or price will not change without a clear discussion and agreement with you prior to carrying out the work. Any changes to the original Proposal of Services will be documented and your final invoice will be adjusted accordingly.

Who will be involved in building and delivering my website?

You might not realize it, but many web agencies subcontract or outsource much — or all — of their work (often overseas). That's okay for some, but we are particular about the quality of work delivered and the people we work with. While I personally take a hand in all phases of your project, you will be introduced to our awesome team who help take your website to the next level! From time to time we may need to bring in a specialist to help with parts of a project (if it’s out of our area of expertise). If this is required on your project, we will be transparent about that process, will oversee the work to ensure it meets the GreenixMedia standards, and be your direct point of contact.

Do you offer any kind of warranty on your work?

Absolutely! Included with your project is 30-days (post delivery) of warranty and support to ensure your website is functioning properly. Due to the nature of technology, we cannot guarantee any work past the 30-day period unless your website is under our Website Management services, which essentially warranties your website so long as it’s under our management. The 30-day period does not include adding any new functionality, features, or content.

FAQs - Page 2 of 3 - GreenixMedia

What does a new website cost?
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What website technology platforms do you work with?
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Will I be able to edit my website content?
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Do you work with agencies?
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What kind of businesses and organizations do you work with?
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Is email included with my website?
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Does my website require any disclosures, privacy policies, terms of service or accessibility?
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What happens if I need to change the scope of our project before it’s finished?
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Who will be involved in building and delivering my website?
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Do you offer any kind of warranty on your work?
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FAQs